2 years, 6 months ago
The concept of hiring a company to pack up and move your household or office goods locally or Internationally is not a new one. Companies such as these have been around since as early as the 1800s, during the construction of the railroad lines that connected the East coast and the West coast of the United States. During the time of these moving services, many moves were completed using the latest technological advancements of that era. Even though these inventions are long obsolete, items such as a horse-drawn carriage and wooden flatbed were used to haul goods from one location to another. Shortly after this, the first gasoline engines were created. Obviously technology has advanced since these things were around.
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Today it is uncommon to find a moving company that does not utilize technology in some form or another. Companies who do not want to become irrelevant or forgotten will quickly jump onto the bandwagon. The time of calling a moving company to arrange a move is long gone, replaced with a heavier reliance on the internet in order to research and book different companies based on what a specific consumer wants.
Many people are using the internet as opposed to phone book directories or asking around in order to find moving companies. The most successful websites for the moving industry are ones who's primary focus is the moving industry. Websites with the best ratings and reception are ones who allow customers to come in direct contact with moving companies in order to find a company that is capable of suiting their moving needs. Any company who doesn't have an online presence is bound to see the consequences rather quickly. This is unfortunately the case due to the rising popularity of the internet in the last decade or so. The vast majority of Americans conduct most of their business online, and this is why it is so important for movers to take advantage of the powerful advertising and connection freedom that technology can provide.
Something that has been a common issue for people who wish to relocate is that many of them lack the ability to find a moving company that has the ability to do interstate moves. Many people who choose to have a moving company transport them long distance often expect to receive a full-service move as well. So much more than just renting a truck, these types of moves often consist of having a team of movers load your goods into the bed of a moving truck, take the truck to your new place of residence or business, unload the goods from the truck and take them in the home, and sometimes even unpack all of your goods once they are off the truck. While this may seem like way more than wha is needed for a move of any length, it has been proven that this is the preferred method of many American movers. People are using the internet to book such full service moves from the comfort of their own home, without the need to ever have to even make one phone call. Also, the presence of moving companies on the internet caters a lot to the busy lifestyle of the average American. Many moving websites have become suitable for use on mobile devices, meaning that consumers can book moves anytime and anywhere. These moves can also be booked as soon as 5 days before the date of the actual move.
It seems as though one of the largest impacts that the adoption of the internet has had on the industry is the now-common use of a referral system. After a move has been done and paid for, the customer has the option of leaving a review of the company online. There are literally dozens of different websites where people can share their opinions regarding the quality of services provided by the company, as well as how easy they were to work with an how economical they are. The ability to share this with others is a key factor in the promotion of good and honest relocation companies, as well as a growing intolerance of bad ones.
Moving has evolved a lot in the past couple hundred years or so, and will only continue to change as the world around us does as well.